Interested in starting your own entrepreneurial journey in pet care but unsure what to expect? Then read up on our interview with Gina Brugna, founder and CEO of The Peaks Pet Nanny, located in Lake Hopatcong, NJ, USA.
What's your business, and who are your customers?
The Peaks Pet Nanny is family-owned & operated in beautiful Lake Hopatcong, NJ. Our devoted team of 40 Professional Pet Nannies throughout Northern NJ has been carefully cultivated since 2004. Our mission is to provide a first-rate customer experience, from scheduling appointments to the quality of each visit your cherished pets have with our dedicated Pet Nannies.
We have taken out the guesswork of who you can trust in your home and your furry family members. Our close-knit team of Pet Nannies is interviewed, screened, trained, insured, and bonded by our company. A dedicated Pet Nanny is carefully matched to each new customer during the complimentary consultation. We will learn your pet's personality and specific needs to provide a customized plan for your needs and wishes. We work as a team and provide backup Pet Nannies when needed, ensuring our customers are always cared for as planned.
We have helped over 1,700 pet parents since 2004. Our proven methods, experience, and commitment set us apart. Our loyal customers adore our caring Pet Nannies. We encourage you to contact our references and read our testimonials and Google reviews. We enjoy helping people and genuinely love our furry friends. We take enormous pride in our work and strive to provide the best service possible, time and time again.
Tell us about yourself
The Peaks Pet Nanny was established in 2004 when we experienced the stress of leaving our beloved Golden Retriever, Duncan, home alone while working very long hours for Corporate America. As we spent our time attending late meetings and inching along Rt. 80's daily traffic jams, Duncan waited patiently for us to return home and provide the necessary care and exercise. But when high-quality pet care for their beloved "fur child" was nowhere to be found, The Peaks Pet Nanny was born.
I graduated from Rowan University in 2000 and enjoyed a fast-paced career as a staffing manager. Before working as a recruiter, I was a VP at Citibank. I import her business degree, technical skills, staffing, sales, and management experience into The Peaks Pet Nanny, cultivating an award-winning team of dependable Pet Nannies and providing clients with professional customer service.
What's your biggest accomplishment as a business owner?
My husband, Patric, after 20 years in Corporate America as Finacial Recruiter, was able to join me and help run The Peaks Pet Nanny. We have been working together for the last eight years!
What's one of the hardest things that come with being a business owner?
I always say, "I am only as good as my team"! Recruiting, hiring, and training the right people is always an ongoing challenge and top priority! When you have the right people representing your business, customers are naturally thrilled with your service, and the business will organically grow and flourish!
What are the top tips you'd give to anyone looking to start, run and grow a business today?
- Do (not what you love) but rather what provides meaning & fulfillment! Running a business is not something you will love every day. (That is what hobbies are for!)
- Network, be creative, and try to think outside of the box!
- Show appreciation, especially to your team, and appreciation to your loyal customers!
Where can people find you and your business?
Website: https://www.thepeakspetnanny.com/
Instagram: https://www.instagram.com/peakspetnanny/
Twitter: https://twitter.com/peakspetnanny
LinkedIn: https://www.linkedin.com/company/the-peaks-pet-nanny/
If you like what you've read here and have your own story as a solopreneur that you'd like to share, then email community@subkit.com; we'd love to feature your journey on these pages.
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