Interested in starting your own entrepreneurial journey in wellness but unsure what to expect? Then read up on our interview with Stephanie Hsu, owner of Re:Hub Massage Therapy Studio, located in Vancouver, BC, Canada.
What's your business, and who are your customers?
I am a Registered Massage Therapist and the owner of a boutique-style massage studio in Vancouver! Our patients come from all walks of life, many other health care workers, teachers, office workers, and generally people who value the benefit of massage therapy for their mental and physical well-being!
The journey of wellness is an ongoing road for everyone. I believe that my job as a therapist is to assist you, to be your partner on this journey together.
Tell us about yourself
Growing up, I've always had a passion for helping, and with that mindset, I worked as a hair & make-up artist at salons and as a concierge at Four Seasons Hotel. Seeing the people I served leave with a smile on their faces was always my top priority. After a while, I was hoping for a career that could create long-lasting relationships and can change people's well-being on a deeper level; at that time, a nurse at the Royal Jubilee Hospital in Victoria, where I used to volunteer, told me that she believed I should look into registered massage therapy!
Being an RMT has brought me so many opportunities to travel, meet professional athletes, treat populations from various backgrounds, and also now giving me the chance to give back to the school that helped me to accomplish my dream - Vancouver College of Massage Therapy.
I wanted to start my own practice because I have had so many strong female role models before me; they taught me the value of doing hard work and the reward of having a high standard for your service. Seeing our patients notice the little extra touches we incorporate into our clinic and treatment stands us apart from other businesses. And I am so proud to pass on what I've learned to my colleagues or any new therapist just at the beginning of their career. If I can, in any way, help them to achieve a rewarding career and become better therapists, that would be my motivation to keep sharing my experience continuously every day!
What's your biggest accomplishment as a business owner?
Starting my own practice! I think making the first step is always the hardest in any situation.
What's one of the hardest things that come with being a business owner?
People management. Everyone is unique and different; learning how to communicate and work together building a team is definitely one of my biggest learning curves.
What are the top tips you'd give to anyone looking to start, run and grow a business today?
- Have a vision of your brand; people value the emotional connection you bring in with your products and service.
- Be patient; nothing can be accomplished overnight; it takes time to build your connection and your reputation.
- Not afraid to fail; each mistake, each time you fail, you learn from it; this will be the most valuable lesson you can learn and pave your way to success.
Where can people find you and your business?
If you like what you've read here and have your own story as a solopreneur that you'd like to share, then email firstname.lastname@example.org; we'd love to feature your journey on these pages.
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