Interested in starting your own entrepreneurial journey but unsure what to expect? Then read up on our interview with Robert Mills, Owner of Osprey Shooting Solutions, located in Rome, GA, USA.
What's your business, and who are your customers?
OSS is a small veteran-owned firearms training and education LLC with a private range in Rome, GA.
Tell us about yourself
We create a non-intimidating yet focused learning environment. We perform an in-depth analysis of individual needs and keep training realistic, relevant, and safe. Our performance-based approach ensures clients maximize their potential by doing the best with what they have. Clients get the most out of each round, regardless of experience or skill level. Our client base are loyal return clients with clearly defined and increasingly challenging goals. Those who may be unsure about your goals, we will help to develop and achieve them. Our experience, dedication, and proven training approach inspire confidence and trust in Osprey Shooting Solutions.
What's your biggest accomplishment as a business owner?
My business is successful (in my definition), steady work, loyal clients, etc. But what I consider to be my biggest accomplishment is the network I've been fortunate enough to be a part of, to help my own business and other business owners with similar or complementary goals and values.
What's one of the hardest things that come with being a business owner?
For me, marketing is the challenge. I am uneducated in the art of getting the word out there. Social media is great but likes and follows do not always grow into clients.
What are the top tips you'd give to anyone looking to start, run and grow a business today?
One, research, research, research! Do not go into business without a solid grasp of legal, financial, and market knowledge. You don't have to be Bezos, but you have to understand the less glamorous side of your business.
Two, have integrity and be true to yourself and your clients. Do what you say you will do. Take the hit if you are wrong, or simply drop the ball on something. Integrity will go a long, long way in building long-term relationships based on trust.
Three, deliver the goods 100% of the time. Give 100% of your attention to the clients. It doesn't matter if I am doing a private lesson with an elderly lady or training a military unit. I deliver the instruction with the same energy, level of detail, and thoroughness.
Is there anything else you'd like to share?
In my opinion, owning your own business is the essence of the American dream. If you can make a living doing what you love, you win!
Where can people find you and your business?
If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.
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