Interested in starting your own entrepreneurial journey in personal development but unsure what to expect? Then read up on our interview with Chelsea Miller, Founder of Nanny Miller Coaching, located in Toledo, OH, USA.

What's your business, and who are your customers?

I own Nanny Miller Coaching. I am a Certified Parent and Inner Child Coach. My coaching agency offers compassionate and empowering guidance for Parents and Caregivers. I strive to provide hands-on support and equip you with the tools to be a gentle parent, heal your inner child, and become the best version of yourself possible. My Parent Coaching consists of kind and firm strategies that focus on connection and belonging, are effective long-term, and help develop positive life skills. Inner child coaching is digging into deeply rooted unconscious beliefs, healing from wounds and triggers, reparenting yourself, breaking generational curses, and learning how to create new thoughts and patterns to become a better you. My customers are really a wide range. I work with entrepreneurs who have limiting beliefs, parents trying to break generational patterns, parents and nannies looking for support with guidance, and people who are looking to dig into their triggers so they can live a life of freedom. I love working with clients that appreciate the connections I can make between their current life behaviors and their childhood beliefs and experiences. I get goosebumps every time!

Tell us about yourself

I started as a professional nanny in 2011 and helped raise 8 amazing kiddos over a period of 10 years. From there, I transitioned into owning my first business, which was a nanny placement agency. I received my Parent Coach certification in 2017 and then finally took my Encouragement Consultant certification in 2020. That's when I fully pivoted my services into coaching exclusively. I still have a passion for families and children, and I love being able to still serve them, just in a different way. My knowledge and expertise in childcare really helped me see the struggles of raising a child and all that comes with that before I became a parent myself. Then after I had my first, I realized all the traumas and triggers I suddenly had that were so deeply buried I didn't realize they were even there. I started working through my own traumas and wounds and realized how deeply connected our lives are influenced by our own childhoods. I got really curious about those connections and how to break those cycles, and how to stay regulated in the presence of our big emotions. I was able to heal my own traumatic childhood and connect with my own inner child in a way that really and truly changed my life. I found my self-esteem, and I found my worth and value as a person this way too. Because of that, I had to share it with everyone else. There's no way I could keep this kind of healing to myself!

What's your biggest accomplishment as a business owner?

I'm fairly proud of the speaking engagements I've gotten as an Inner Child coach. I spoke at an International Conference for caregivers last year, and then I spoke for a large conference of 5,000 social workers in the state of Utah. But truthfully, I know it sounds cheesy or cliche, but what I'm most proud of is the work I get to do with my clients every day. I love connecting dots for them, helping them see why they have certain behaviors and patterns, and seeing their big lightbulb moments. I'm proud and get a full heart every time a client has a breakthrough and is able to make major changes in their life or when a parent uses a tool that is massively effective for their family. There's no greater accomplishment than helping someone feel safe, valued, and cared for.

What's one of the hardest things that comes with being a business owner?

Wearing all the hats! I'm a mom of a 4-year-old and a 2-year-old. I'm also neurodivergent. I get distracted easily, I forget things all of the time, and the back-end admin kind of stuff gets lost in the shuffle sometimes. I thrive in my sessions with my clients. However, the actual business stuff can be overwhelming to manage on my own sometimes. But I remind myself I'm just a human and I'm only one person, and that grace goes a very long way. Automation and Delegation have been my best friends when it comes to juggling everything! And knowing which "balls" are okay to drop when I can't juggle everything at once.

What are the top tips you'd give to anyone looking to start, run and grow a business today?

  1. Patience. Running and growing a business can take years to fully get off the ground and be profitable. It takes a huge learning curve to manage everything and figure out what works best for you. So if it is taking time, remember that you are still learning.
  2. Confidence in yourself is huge. You really have to put yourself out there a lot, especially when you run a personalized branded business, as I do. I don't get to hide behind logos and social media accounts. I have to be the face of the work I do, and I have to be authentically vulnerable in order to create safe spaces for others to share hard things. That takes a lot of confidence and self-esteem to believe in yourself enough to put yourself out there.
  3. Faith because life throws a lot of curve balls. You have to really believe in what you are doing and roll with the punches. Business is growing and changing and pivoting, and there's always something new to tackle around the corner. It pays off, though, if you keep going and stay persistent, and don't give up!

Where can people find you and your business?


If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.

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