Interested in starting your own entrepreneurial journey but unsure what to expect? Then read up on our interview with Clive Caldwell, president and CEO of Cambridge Group of Clubs, located in Toronto, ON, Canada.
What's your business, and who are your customers?
The Cambridge Group of Clubs has been a social and athletic force in Toronto’s financial district for almost 50 years. The original Cambridge Club is still located in the Sheraton Centre across the street from City Hall. Nearby, the Adelaide Club and Toronto Athletic Club complete the trio.
Fitness and wellness are a focus at all three, to be sure, and at a high level. That said, the social experience is paramount, and this is where the Cambridge Group makes its mark. Our members are mostly business professionals and those interested in fitness, health, and wellness. All three clubs provide extensive spa services - massage, aesthetics, medical, physio, chiropractic, and athletic therapy.
Tell us about yourself
I started working in the business 50 years ago as a club squash professional. I became the majority shareholder almost 40 years ago. I've always had a great love of physical activity as well as the supporting spa, rehabilitative and medical services.
I am married to my beautiful wife Lorna and have three children, my youngest Ashley having just turned 40. Because our clubs are all in Toronto's financial district, we were closed for 18 months, reopening after labour day 2021.
What's your biggest accomplishment as a business owner?
Creating 3 of the most successful, service-driven clubs that are as elegant as any clubs in the industry.
What's one of the hardest things that come with being a business owner?
Without a doubt, surviving the pandemic.
What are the top tips you'd give to anyone looking to start, run and grow a business today?
- Do your best to have enough financial capital to survive challenges during your startup.
- Focus on serving your members/customers.
- Hire and create a team of empowered people who enjoy serving others.
Is there anything else you'd like to share?
I have been lucky to have had the opportunity to have survived for almost 50 years, work with a wonderful group of people, and serve a wonderful group of members.
Where can people find you and your business?
If you like what you've read here and have your own story as a solopreneur that you'd like to share, then email firstname.lastname@example.org; we'd love to feature your journey on these pages.
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