Interested in starting your own entrepreneurial journey in business development but unsure what to expect? Then read up on our interview with Robert Skrob, owner of Be Unleavable, located in Tallahassee, FL, USA.
What's your business, and who are your customers?
Many subscription businesses suffer from high member churn rates. I help them stop their subscribers from canceling.
Tell us about yourself
I get to work with some of the smartest business people in the world, helping them fix one small area of their business where I have deep experience and expertise.
Since 1993, when I took a job as a bookkeeper for a consulting firm that works with subscription businesses, my entire career has been working with subscription businesses. I purchased that company in 1999 and have been focused on growing subscribers and subscription-based businesses ever since.
What's your biggest accomplishment as a business owner?
This is a challenge as there have been so many things I’m thankful for. Launching a subscription business in 2006 and exiting it in 2012 after it was acquired was a great accomplishment.
What's one of the hardest things that come with being a business owner?
Keeping up with the never-ending series of demands. It’s always difficult to say “no.” With the flood of emails, LinkedIn messages, DMs, and everything else asking you to pay attention, I find I’ve got to say “no” more than ever.
What are the top tips you'd give to anyone looking to start, run and grow a business today?
- Choose a subscription model-based business where each customer transaction creates a series of recurring revenue payments.
- Build a great team of leaders around you.
- Get to the truth through accurate and appropriate business reporting.
Is there anything else you'd like to share?
My wife and I triathlon, recently completing the Ironman 70.3 in Coeur D'Alene, Idaho.
Where can people find you and your business?
If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.
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