Interested in starting your own entrepreneurial journey in human resources but unsure what to expect? Then read up on our interview with Ariko Alfred, CEO of Cloud Empowerment Limited, located in Kampala, Moroto, Uganda.

What's your business, and who are your customers?

Cloud Empowerment provides Business Process Outsourcing services to small and medium-sized companies globally. Our services include eCommerce back-office processes like order processing, inventory management, customer support, data and virtual assistance, shipping and returns processing, web development & maintenance, and lead generation.

Tell us about yourself

There are so many graduates without economic opportunities in my region of Karamoja; we started out our company to create opportunities for the skilled members of our community by providing quality outsourced services globally.

What's your biggest accomplishment as a business owner?

Currently working with five global brands and have learned that our services are invaluable to them.

What's one of the hardest things that come with being a business owner?

Being able to keep a clear vision being an entrepreneur is a blind walk into the wilderness at the beginning; as a result, you are going to experience several uncertainties, and so, several turning points without a clear vision, you can easily give up.

What are the top tips you'd give to anyone looking to start, run and grow a business today?

  1. Get started; there are never perfect conditions to start your business.
  2. Vision and Focus, So many small opportunities shall come your way; without a focus, you will spread yourself in so many directions.
  3. Patience, Results don't come as soon; patience prepares you for the far-fetched big wins that you are working hard for.

Where can people find you and your business?


If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.

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